Refund Policy
Our refund policy outlines the terms and conditions for requesting refunds for products and services purchased from Synchemia.
Eligibility for Refund
Refunds are granted at our sole discretion and are only available for certain products and services under specific documented conditions.
Refund Request Process
To initiate a refund request, please contact our support team with your order number and a detailed explanation of the issue.
Non-Refundable Items
Custom synthesis projects, specialized research chemicals, and once-opened containers are generally not eligible for refunds.